789jili Privacy Policy – How We Protect Your Data

01 Information We Collect

789jili collects personal information from you when you register an account, verify your identity, make transactions, or interact with our platform. The categories of information we collect include:

Registration and Identity Information

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Valid Philippine mobile number used for OTP verification
• Email address for account communications
• Username and encrypted account password

KYC Verification Documents

• Scanned or photographed copies of valid, government-issued Philippine ID (for example, PhilSys, passport, driver's license, or UMID)
• Proof of address where required for enhanced verification

Transaction and Financial Information

• Deposit amounts, dates, and payment method references
• Withdrawal requests, amounts, and processing records
• Account balance history and bonus credit records
• GCash or Maya account identifiers (reference numbers only, not full credentials)
• Philippine bank transfer references

Platform Usage and Technical Data

• IP address and approximate geographic location at login
• Device type, operating system, and browser information
• Session timestamps, game activity logs, and betting history
• Pages visited on the 789jili platform and navigation patterns

We collect only what is reasonably necessary to operate your account, verify your identity, process your transactions, and deliver a secure gaming experience.

02 How We Use Your Information

The personal data we collect from you is used for specific, legitimate purposes related to operating your 789jili account and maintaining platform integrity. These purposes include:

We do not use your personal data for any purpose beyond what is listed above without your explicit consent or a lawful basis for doing so.

03 Data Sharing and Disclosure

789jili does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Your data may be shared in limited circumstances as follows:

• Payment processors: Transaction data is shared with Philippine payment partners (including GCash, Maya, and banking systems) solely to process your deposit and withdrawal requests. These partners receive only the data necessary to complete the transaction.
• Identity verification providers: KYC document data may be processed by third-party identity verification services to confirm your eligibility. These providers are contractually bound to handle your data securely and may not use it for any other purpose.
• Internal platform operations: Relevant account data is accessible to authorised 789jili staff for the purpose of customer support, account review, and security investigation only.
• Legal obligations: We may disclose personal data when required by applicable Philippine law, a valid court order, or a lawful request from a regulatory or law enforcement authority.

Any third party that receives your data in connection with the above is required to maintain its confidentiality and may not process it beyond the stated purpose.

04 Cookies and Tracking Technologies

789jili uses cookies and similar browser-based technologies to keep the platform functioning properly and to understand how players use the site. Here is a plain breakdown of what we use and why:

• Essential cookies: These are required for the platform to work. They maintain your login session, remember your language preference, and support OTP and security verification processes. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: These help us understand how players navigate the platform — for example, which pages are most visited and where players encounter issues. This data is aggregated and not linked to your personal identity.
• Functional cookies: These remember preferences such as your display settings or the last game category you browsed, so you do not have to reconfigure them on every visit.

789jili does not use advertising cookies or retargeting pixels to serve you ads on other websites. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the platform from working correctly.

05 How We Keep Your Data Secure

Protecting your personal and financial information is a core part of how 789jili is built and operated. The security measures in place include:

• SSL encryption: All data transmitted between your device and the 789jili platform is encrypted using industry-standard SSL/TLS protocols. This applies to account login, deposits, withdrawals, and all other platform activity.
• OTP authentication: Every login and sensitive account action requires OTP verification via your registered Philippine mobile number, adding a second layer of protection beyond your password.
• Access controls: Internal access to player account data is restricted to authorised staff only, on a need-to-know basis. Access logs are maintained and reviewed regularly.
• Stored data protection: Passwords are stored in encrypted form and are never accessible in plain text — not even to 789jili staff. KYC documents are stored in secured, access-controlled systems.
• Security monitoring: The platform uses automated monitoring to detect unusual login patterns, multiple failed authentication attempts, and other indicators of account compromise.

While 789jili applies reasonable and industry-standard security measures, no online platform can guarantee absolute security. If you believe your account has been accessed without your authorisation, contact support immediately so your account can be reviewed and protected.

06 Data Retention

789jili retains your personal data for as long as your account is active, and for a defined period after account closure as required for legal, audit, and security purposes.

• Active accounts: All personal, KYC, and transaction data is retained for the full duration of your account's active status.
• Closed accounts: After an account is closed — whether at your request or due to a policy violation — core account records and transaction history are retained for a minimum period to satisfy internal audit requirements and applicable legal obligations.
• KYC documents: Identity verification documents are retained for a period consistent with anti-fraud and compliance requirements, even after account closure.
• Platform usage logs: Anonymised session and navigation data may be retained for longer periods for platform performance analysis, but this data is not linked to your personal identity.

Once the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents re-identification.

07 Your Rights as a Player

As a registered player on 789jili, you have rights in relation to the personal data we hold about you. These include:

• Right to access: You may request a summary of the personal data 789jili holds in connection with your account. We will respond to reasonable access requests within a practical timeframe.
• Right to correction: If any of the personal information we hold about you is inaccurate or out of date, you may request that it be corrected. For name changes or ID updates, supporting documentation may be required.
• Right to account closure: You may request the closure of your 789jili account at any time by contacting support. Following closure, data is retained only as described in Section 6 above.
• Right to object: You may object to any processing of your data that you believe does not have a lawful basis. We will review your objection and respond accordingly.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time. This will not affect processing already completed prior to withdrawal.

To exercise any of these rights, contact the 789jili support team. We may need to verify your identity before fulfilling a data request to ensure your information is protected from unauthorised access.

08 Protection of Minors

789jili enforces a strict 21+ age requirement for all registered players. We do not knowingly collect personal information from individuals under 21 years of age.

• Date of birth is collected at registration and verified through the KYC process using a valid Philippine government-issued ID.
• If we discover that an account has been registered by a person under the age of 21, the account will be suspended immediately, all transactions will be reviewed, and any balance may be withheld pending investigation.
• If you are a parent or guardian and believe a minor has registered on the 789jili platform, please contact support immediately so the situation can be resolved.

Responsible gaming and the protection of minors go hand in hand. Visit our Responsible Gaming page for more resources on managing gaming activity safely.

09 Changes to This Privacy Policy

789jili may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or data handling practices. When changes are made:

• The revised policy will be published on this page with a new effective date.
• If a change materially affects how your personal data is used, we will make reasonable efforts to notify registered players via the platform or by email.
• Continued use of the 789jili platform following an update to this policy constitutes your acceptance of the revised version.

We encourage you to review this page periodically so you remain informed about how your data is being handled.

10 Contact for Privacy Concerns

If you have questions or concerns about this Privacy Policy, how your personal data is handled, or wish to exercise any of your data rights, the 789jili support team is available 24 hours a day, seven days a week.

• Use the live chat function on the platform when logged in to your account for the fastest response.
• For written privacy requests, you may contact us by email at [email protected] (plain text — not a link). Please include your registered account name and a clear description of your request.
• For questions about your account security or a suspected unauthorised login, contact support immediately — do not wait for a scheduled response window.

We aim to acknowledge privacy-related requests within 24 hours and resolve them as promptly as the nature of the request allows. Complex data requests involving KYC records may require additional verification steps before they can be completed.